Shipping

 

Domestic and International Shipping
Please be aware that our shipping rates exclude taxes, VAT, customs duty, or any additional third-party charges.

 

Notes and Estimated Time of Arrival (ETA) for Different Shipping Methods

(1) Air Mail without Tracking:

• ETA: 7 - 19 working days

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(2) Air Mail with Limited Tracking (Registered Air Mail and signature required):

• ETA: 7 - 19 working days

• Track-and-trace information available where provided by local postal administration.

• Overseas registered items can be traced between 2 weeks to a maximum of 5 months after the posting date.

• Tracing enquiries by overseas postal administrations may take up to two months for letters, packets, and parcels, with compensation finalized in four months on some occasions.

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(3) E-Express with Full Tracking:

• ETA: 7 - 14 working days

• Shipments to the United States could be tracked on USPS website.

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Expedited Shipping with Full Tracking (⁠Speedpost and signature required):

• ETA: 2 - 14 working days

• Shipments to the United States could be tracked on USPS website.

 

Please note that the provided ETAs are approximate and subject to variation due to factors such as customs processing and local postal services.

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Dispatch and After-Sales Support:
The day of dispatch is marked as Day 0.

 

Our commitment doesn't end with dispatch. We provide dedicated after-sales support to ensure your items reach you promptly. In cases where items haven't arrived after the ETA, we take necessary actions to address any concerns.